Safaricom has firmly denied any involvement in the arrest or death of Albert Omondi Ojwang, a 31-year-old social media commentator whose death in police custody has sparked widespread public concern and political debate.
In a statement released on Tuesday, Safaricom CEO Peter Ndegwa addressed remarks made by former Attorney General and former Public Service Cabinet Secretary Justin Muturi, who allegedly suggested that the company may have played a role in Ojwang’s arrest by possibly sharing sensitive information with security agencies.
“First, Safaricom wishes to express our deepest condolences to the family and friends of the late Albert,” Ndegwa said. He then clarified the company’s position. “At no point was there any contact between Safaricom and any security agency in investigating or arresting the late Albert,” he added, noting that Safaricom only became aware of the arrest through media reports.
Ojwang’s death has since been ruled a murder following an autopsy, which contradicted initial police reports claiming he died by suicide. His passing has intensified calls for police accountability and fueled accusations of extrajudicial killings, particularly from human rights activists and political leaders.
Although law enforcement agencies in Kenya often request access to communication data during criminal investigations, Safaricom emphasized that any such data requests must follow strict legal protocols. The company also assured its users that it continues to uphold the highest standards of data protection and customer privacy.
In light of the controversy, Safaricom urged the public to remain calm and not fall for any misleading claims or politically charged statements. “We are concerned and disturbed by the remarks by Justin Muturi linking us to this unfortunate incident,” Ndegwa said. He called on national leaders to support “a credible, transparent, and timely investigation” to uncover the full truth and ensure justice for Ojwang’s family.
Safaricom reiterated its long-standing commitment to customer privacy and legal compliance. “We have always been safe and secure in how we handle customer data, and we will continue to do so,” the company stated.
By Lucky Anyanje